What web browsers are supported in this Aeries Portal?
Chrome and Firefox – Recommended
Internet Explorer – Supported
Safari and Opera – not supported
Whom do I contact for help?
Call your school’s front office to verify contact information and basic questions. If problems persist, email district support at: firstname.lastname@example.org
or (530) 406-3259. Also, on the webpage www.wjusd.org/aeries
, there is a link to Report an Issue. Fill out the form to tell us about the issue you are having and we will follow up with you.I don’t have a computer. How can I access this information?
Aeries is fully accessible via any internet connected device, including smartphones and tablets. Additionally, each school site has a computer in the office which is available for parents to use.I have more than one child at different schools in the District. Do I have to create multiple accounts?
Parents can choose to setup an account individually or have one account for their family. Using the unique code per student. All children can be linked to the same parent portal account.Linking to additional student:
Once you have created an account for one student in your family, you may link to your other children through Aeries Portal by clicking on the CURRENT STUDENT drop down menu selector at the top right hand side of the homepage and click the link to “Add Additional Student Not Currently Listed”. You will need to provide a separate Permanent ID number, telephone number, and VPC for each additional student. One final note: Be sure that the browser being used is set to refresh each page with each visit so that the most recent data is always what your computer displays.Do parents need to create an account every year?
No. This is a one-time process. If you have another child that enters the district, you will be able to add them to your existing account. However, a process called "Online Data Confirmation" will be required each year, which includes an update of contact information, health information, acknowledgements, address verification and more. What if I see incorrect information on my student’s account (i.e., a phone number or address)? What if I move during the school year?
The information that you see in the Portal is what the school has currently on file. If you see contact or address information that is incorrect or needs to be changed due to a recent move, contact your child’s school. School office staff will make changes to phone numbers or address (with proper documentation). Once those changes are made in school Aeries, they will show in your portal account.Can I set up email notifications for regular updates?
There is the ability to set up a weekly notification about student progress in the options link in the Aeries portal.